Plymouth Michigan Duct Cleaning, Bloomfield Hills, Troy, Grosse Pointe, Clinton Township, Macomb

Satisfied Duct Cleaning Customers

Email received 2-18-10:

This morning, Adam and Chuck were at my house to do a duct cleaning. I want to pass along feedback that these guys are outstanding! I've had a lot of people do various services at my house and I can say that Adam and Chuck are the best I've ever experienced. They are extremely professional and informative and are very customer focused. Safety King should be proud to have these men representing the company. Thanks again for a job well done!

Paul & Lisa MacArthur
Bloomfield Village

Letter received 1-11-10:

Dear Mr. Palazzolo,

Thank you for a job well done. I am pleased with your duct cleaning system which did a thorough job of ridding the system of plaster and ordinary dust. Upon moving into this new structure, I had a duct cleaning service done but apparently it was inadequate for removing all the plaster dust.

Your men, Adam and Brian, are excellent workers and knowledgeable about the process. They worked efficiently and neatly. I appreciated how they buffered the walls where the hose would butt up against them and of course the carpet protection. They were friendly and polite and followed the procedure as stated.

I would be happy to recommend your service to others.

Mrs. Marie Hoffman
Canton

Letter received 1-7-10:

Happy New Year!
Thank you for making my new year a more dust free environment. Every morning I get up and thank Safety King because I'm not greeted with a coating of dust. Your service is one of the best investments I ever made. Your service and technician (Mike) are "five star" in my book.
Thank you again.

A happy, happy customer,
E. M. Schlink
Rochester Hills

Email message received 11/21/09:

Wanted to drop a line as soon as your techs were done cleaning my home's ductwork this Saturday. David and Chuck were prompt, laid out their plan of procedures for me and even moved some furniture that I couldn’t move as I’ve recently had shoulder surgery. They even protected the corners of the drywall from the suction line by using tarps. While watching David work I could tell he was really into his job and wanted to leave my HVAC's ductwork in the best shape possible. I'm usually quite skeptical about such home-type services but observing their procedures and seeing the right equipment available for them to use in addition to actually hearing what was going up and out the suction hose confirmed my belief that it was time (past time according to my wife) to have you guys come out and work in our home. I'll definitely refer your company.

Craig Miller
Canton, MI

Email message received 8/11/09:

Dear Mr. Palazzolo,

We are writing to you to commend the great job Adam and Lorenzo did for us on 8/10/09. Your website matches the service we received. We purchased a house and wanted to get our ducts cleaned before we moved in. With so many companies out there we did not know whom to pick. We heard about you on the radio and did some digging on your website to get more information.

Adam and Lorenzo were very professional and did a great job. They answered all questions and gave us some recommendations. It was amazing to see what kind of stuff they were getting out of the ducts (wow!). When they left they had all items cleaned. Not only will we use you again when we need ducts cleaned but will recommend your company to our family and friends.

We now feel comfortable that our home is clean!!!

Rita Kakish and Tony Gajewski
Plymouth

Email message received 7/30/09:

Mike Bashakes and [Chris Nevens] just finished a job at our house. I want you to know these are two good guys, you should be proud to have them on your team. I will recommend Mike and [Chris] to others in my neighborhood.

John Hartz
Grosse Pointe

Email message received 2/11/09:

Mike,

Good morning. Thanks again for doing such a great job on my ducts. Your technician had his work cut out for him that’s for sure. On Monday after the cleaning I installed my new 95% furnace and A/C coil and could practically eat off the ducts. Afterward I was browsing your website and noticed the testimonial section and felt led to submit mine to you. Although you have so many and mine would most likely be a needle in a haystack, but still...here it is!

I attended a seminar conducted by your father in 2004 and was so impressed by the professionalism, integrity, technical ability and example of what the industry standard should be with duct cleaning I began to refer my clients, friends and family to your company. As a home inspector as well as builder I run across many tradesmen who claim to be the best but so many fall short. I feel that you not only can claim it, you also exemplify that you are the best. Not only will I use you on all my jobs but I will be having you clean the ducts in my own house until my good Lord welcomes me home. God bless you and your family!

John DiMercurio
SRI Construction

Letter received 11/26/08:

When my husband turned 60 (ten years ago), he was diagnosed with chronic bronchitis. Then we decided to have our air ducts cleaned after living in this house for 25 years. His coughing and sneezing amazingly cleared up. We feel he was misdiagnosed.

Now, whenever he starts coughing, we realize its time to have the air ducts cleaned again!

Roxie Campbell
Troy

PS: Your people are honest. Once, when I called back for a repeat cleaning, they told me it was too soon. Thank you!

Email message received 10/10/08

Good Morning,

I had my air ducts cleaned on September 16, 2008. I just wanted to send a message and let you know how pleased I was with your service. Mike and Cory were our technicians, and they were so courteous and helpful. They let me know exactly what they were going to do and gave me updates on how the job was progressing. They were even patent with my curious four-year-old son and let him "help" tape one of the vents, which he was thrilled to do! They instructed me on the size and installation of my furnace filters, and even let me know of a potential issue with one of my furnace fans.

I have referred and will contue to refer Safety King to my friends. Thanks again for the great customer service, and a special thank-you to Cory and Mike.

Felicity Rafalski
Bloomfield Hills

Letter received 7/9/08:

Dear Sir,

On June 20, 2008, we had the ductwork in our home cleaned by Safety King. The following week a message was left on our answering machine by your office, inquiring if the job was done to our satisfaction and asking if we had any questions. I am sorry we were out of town at that time and unable to respond.

We requested a time after 12 noon and Jason came about 12:30 PM, which was very good for us. He started to work immediately and did not "diddle daddle." He was very courteous, very efficient and a hard worker. We were very pleased with Jason and the work he did.

If any of our friends inquire, we will recommend Safety King.

Thank you.

Bob Melling
Clinton Township

Letter received 4/15/08:

Dear Safety King,

Thank you for the wonderful, professional air duct cleaning performed by your company. We had postponed the project for seven years due to our apprehension and fear of wear and tear on our home and furnishings. We are proud to announce that everything went well and without any damage. You truly have a super service technician in Lorenzo. He performed the job very smoothly and thoroughly in our home. On a scale from 1 to 10, with 10 being the highest, your company deserves at least a 12.

We will have no hesitation recommending your company to anyone who is considering the service.

Sincerely,
U. Clancy, Lyon Township

Note received 12/19/07:

Mike, Your company is the best! I have just referred 3 of my new clients to you!

Merry Christmas
Dan Welch, Danway Home Inspections

Letter received 11/4/07:

Mr. Palazzolo,

On November 2nd, your office scheduled our home for duct cleaning. Having never had the experience previously we had only the slightest notion of what to expect. Not unlike most homeowners, we have been solicited by firms purporting to provide complete duct cleaning service at price points substantially below the price quoted by your office. However, coming from a long-held conviction of caveat emptor, the issues raised by our call to your office convinced us that we should move forward with Safety King.

The purpose of this letter is to let you know how very satisfied we are with the job done by your technician David Marra. What an ambassador he is for your firm! From the moment your truck arrived in our driveway it was obvious what separates Safety King from the competition. David explained the duct cleaning process and how he would proceed after he made the connections necessary to do the job. And what a job he did! We have never had a service technician in our home whose every move affirmed his commitment to a job done right. How refreshing it is to hear someone say, "It's what my employer expects of me and what the customer deserves."

Suffice to say we are very satisfied with our duct cleaning and opted for furnace cleaning after David showed us it was clearly warranted. We have already recommended your firm to others and one is intending to call your office very soon. Will you be kind enough to let David Marra know how very much his efforts and professionalism were appreciated? He certainly is a credit to your fine firm.

Sincerely,
Richard Bergstrom

Letter received 8/13/07:

Safety King,

Your employees Adam And Chris serviced our home on 8/10/07. I just wanted to say how professional both of them were during the course of their duties in our home. They showed respect to not only us, but to our property as well. Beyond those facts lies something they should be proud of and you should be advised about. Being the front men, both
of these gentlemen ARE Safety King to the clients you obtain through whatever means you employ, and they reflected well on your company. If I didn't know better, I would swear you trained them in public relations to some degree. The alternative is that these men have a natural mentality for customer relations that will continue to serve you well.

We will have no trouble recommending your services in the future to any and all that ask.

Best regards,
Scott McKay, Macomb, MI

Other customer comments:

DATE	CUSTOMER	TECHNICIANS	CUSTOMER COMMENTS
1/25	Leon Pollock Rochester Hills	Adam, Chuck	I was very happy with the job that Adam and Chuck did for us on Saturday, 1/23. They answered all my questions.
1/10	Linda Swanson Troy	Chris, Adam	I am going to send you a postcard on how helpful and polite Chris and Adam are. They are just all-around great guys.
11/09	Terry / Sharon Strean Plymouth	Jason, Chris	Thank you! A great improvement to the air in our home. We also notice that the house is warmer with a lower setting on the thermostat.
10/09	Mr. & Mrs. Cudin Southfield	Adam, Brian	Adam and Brian did a great job. Wish they were our neighbors, we had a lot of fun with them. We won't wait so long to have Safety King come again.
10/09	Maria Kaljaj White Lake	Mike, Pete	I thought Mike and Pete did an excellent job...they even took their shoes off! Since the cleaning our furnace is even working better.
9/09	Mrs. Peter Alexeas Shelby Township	Connie	The other cleaning specialists better watch out for Connie! She did a great job.
8/09	William Karrick Ortonville	Dave, Adam	Both Dave and Adam were fantastic. They weren't in a rush. They took their time, explained everything and were very pleasant.
8/09	Thelma Peterson Madison Heights	Chris	Chris was awesome. He explained everything and took his time, not rushing anything at all.
8/09	Fred Schulwitz Macomb	Adam	My wife and I really liked Adam and he did a really good job.
7/09	Scott DiGiovanni Shelby Twp	Chris, Lorenzo	Chris and Lorenzo did an outstanding job. I was nervous going in, but the knowledge and work ethic that Chris and Lorenzo possess really eased my nerves. I will recommend Safety King to all my friends.
7/09	Jenny Bullaro Clinton Twp.	Lorenzo	Lorenzo did a really good job. He's one of the best! He was very helpful and I appreciated his input.
7/09	Dee Faupel Rochester	Amanda	I was very impressed by Amanda's enthusiasm on the phone when I called to make my appointment. She is a very good representative of your company and made a positive first impression. I won't be calling anyone except Safety King for duct cleaning in the future.
6/09	Marie Harrington Westland	Adam	Adam did a good job and was very courteous. A really nice gentleman.
6/09	Jim Laino Sterling Heights	Lorenzo	Lorenzo did a great job. I'd recommend him to anyone I know who wants an air duct cleaning.
5/09	Jack Solnic Warren	Adam	Adam was courteous, explained everything, and picked up after the work. I think he could easily run his own crew!
5/09	Sally Schlager St. Clair Shores	Lorenzo, Chuck	I want to thank Safety King, and your technicians Lorenzo and Chuck, for great service, professionalism and patience. They are both excellent representatives for your company.
4/09	John Staniszewski Harper Woods	Chris	Chris was very professional and personable, a real gentleman. Great explanations, very knowledgeable, A+ customer service. I'd recommend to anyone.
4/09	Kathy & Patrick Moran Sterling Heights	Adam, Mike S.	Adam and Mike did a great job cleaning my air ducts. I was so impressed that there was no dust or mess for me to clean up afterward.
4/09	Tom Pluta Pleasant Ridge	Jason	Jason impressed me. He paid attention to detail and he put a tarp under the truck. I was pleased with the job and will have you back in 3 years.
4/09	Vincent Vittorelli Troy	Mike B.	Mike was wonderful. He smelled gas in our basement and alerted me. I had Comsumers Energy come right out and they found a large gas leak! We are so grateful, plus he did a great job with the air ducts.
3/09	Nancy Crenshaw Westland	Lorenzo	Lorenzo is a great asset to your company, a nice, polite young man. He did a phenomenal job and I will be recommending you to others.
3/09	Joann Gibson Detroit	Lorenzo	Kudos to Lorenzo for doing such a fantastic job and explaining everything so thoroughly.
2/09	Shirley Hietala Redford	Lorenzo	Thanks for sending Lorenzo. He did a beautiful job. I felt totally comfortable with him in the house and he delivered a great cleaning.
12/08	Sandra Gaura Westland	Jason	Jason must be one of your really valuable employees. I was very pleased with how thorough he was in cleaning the air ducts in my home.
11/08	Carol Sabat Harrison Twp	Chris, Chuck	Please thank the crew who came out to my house. Professional and very clean. It was very much appreciated.
11/08	Doris Jeffries Rochester Hills	Lorenzo	Lorenzo was just wonderful. I will tell all my neighbors how great Safety King and Lorenzo are. My son-in-law called you and scheduled his own cleaning while Lorenzo was still working on mine. He requested Lorenzo for his home too.
11/08	Emelinda Evangelista Sterling Heights	Dan	Dan was great! He did such a good job I will be glad to refer you to my neighbors.
11/08	Maria Marasco St. Clair Shores	Dan	Dan did a great job and is a very pleasant person.
10/08	Geraldine Gerbe Dearborn Heights	Lorenzo	I think Lorenzo is the nicest man that has ever come to my home for any kind of service call. I was very pleased with how thorough he was in cleaning my air ducts.
10/08	Elizabeth Savage Southfield	Lorenzo, Chuck	The techs did a fabulous job, you should give them a pat on the back. I liked how they were patient and courteous. I will refer you to my friends.
10/08	Donald & Mary Champagne Harrison Twp.	Chris, Mike F.	I am 76 years young and I thought the boys were wonderful, courteous and have nothing to improve on.
10/08	Ronald & Tammy Rezny Warren	Mike B.	We thought Mike did a fantastic job. Everything was perfect and we really liked how he did the work.
10/08	Alan Kunst Clinton Township	Dan	Dan was an outstanding worker and very professional. I haven't seen that kind of work in a long time. I was impressed by the uniform and by the clean truck, and I especially liked how Dan spelled everything out for us. He was amazing and you are welcome to use us as a reference.
9/08	Barb Buckbee Warren	Marcus	Marcus did a beautiful job. He was really experienced and I was so impressed. What a worker! Thank you for the excellent service...see you in three years.
9/08	Tim Henley Madison Heights	Dave	Great job, called especially to say how well I thought he did at my home.
8/08	Don Weinberg Fraser	Marcus	Marcus was absolutely fabulous, a wonderful worker and did a fantastic job.
8/08	Richard Galbenski Royal Oak	Jason	Cannot say enough about how wonderful and courteous Jason was. He was a fine representative for Safety King. He was very knowledgeable and did a great job. We will be recommending Safety King to our friends.
6/08	Marc Erickson Clawson	Dan	I think Dan did an excellent job. I liked how friendly he was and how thorough. I liked how he explained everything. I can't think of any way he could have improved.
6/08	Joy Johnson	Jason	Jason was professional and very detail oriented. He was wonderful
6/08	Daniel Lorigan Northville	Marcus	Had the work done yesterday and want to tell you Marcus did a fine job. He has a wonderful personality and he's very pleasant. You should be proud to have him as an employee. I will certainly use Safety King again and recommend you to others.
4/08	Anthony Guzdial Shelby	Jason	[Wrote on his check dated 4-8-08 "Excellent technician-excellent job."] On followup call: I think Jason is a very hard worker and I plan to tell my friends about Safety King.
4/08	Marilyn Barnes Royal Oak	Dan, Cory	Very pleased with the job you did. Both the techs were polite, did good work and vacuumed up after the job.
4/08	Mary McCall Detroi	Dave, Lorenzo	We just wanted to thank both David and Lorenzo for the good job they did cleaning the ducts in our house. And our dog wants you to come back and play with him some more!!
3/08	Bill Wurtzbacher Sterling Heights	Dave, Lorenzo	Email: I just wanted to take a minute to express how impressed my wife and I were with the two techs that came out and cleaned our ducts. I have never had this service performed before and Lorenzo and Dave took the time to help us make up our minds and to feel that we were getting a true value for the service. I felt very comfortable with them in our house and they did an outstanding job. They respected my home as if it was theirs. I know that your company has been in business for many years and comes highly recommended but for me it was the crew that made the difference. I will always recommend your company because of Lorenzo and David.
2/08	David Secord Keego Harbor	Jason, Chris	I was very impressed with Jason and Chris. They found a $100 bill while cleaning my dryer duct, and they gave it to me. I think their honesty is exemplary and I want you to know how extraordinary I think they are.
10/07	Douglas Purdo Clawson	Lorenzo	I think Lorenzo is a great employee, excellent, clean and thorough. If all employees were like him, your company couldn't be improved. I especially liked being shown the Duct Cam. I nominate Lorenzo for Employee of the Month.
9/07	Pat Lech Clinton Township	Chris, Lorenzo	Chris and Lorenzo did a great job. It's been a long time since I've seen people work so hard or do such excellent work. I liked how they answered a million questions and showed me the inside of the ducts with the Duct Cam.
6/07	Jim Dunn Fraser	Marcus, Dave	I was very happy with the service. They did a great job. They were very professional. I always call and complain when I think a company has done me wrong so I wanted to call and say how good a job Safety King did.
5/07	Joe from Comfort Systems(Commercial job at Howell Opera House)	Lorenzo, Chris	Lorenzo and Chris did a great job and I enjoyed working with them.
1/07	Mrs. Kim Hagood Birmingham	Chris, Adam	Chris and Adam did a great job. Your company has the best technicians I've ever had in my home. They were courteous, professional and used drop cloths to protect my new hardwood floors. I'll be telling my friends how good you are.
1/07	Mr. and Mrs. Robert Strayhorn Northville	Paul, Moscone	We were very pleased with the work. The technicians were professional and polite. I think you should give lessons to other companies on how to communicate with their customers. Thanks for a great job.
1/07	Margie Deeb St. Clair Shores	Lorenzo, Adam (and Verna in the office)	Your technicians did a great job. At first I did not want holes cut into my air ducts, but the technicians explained it all to me thoroughly so that I understood the need. They were great, and Verna was very professional on the phone.
1/07	Mike Julian Macomb	Chris, Lorenzo	Your technicians are very professional and did a very good job. I was impressed with the equipment and with the efficiency of the work. I will recommend Safety King.
6/06	Robert & Elise Novak Troy	Dave, Matt	We were very happy with both technicians. Robert liked how they explained what they were about to do and liked the "booties" they wore to protect the floors. I appreciated it the way both of them avoided "talking down" to us when we had questions. The house seems a lot cleaner now. Thanks for doing such a great job.
5/06	Mr. & Mrs. Dean Foussianes Birmingham	Marcus	Marcus was congenial, professional and very informative. He explained what he was going to do and what to expect and he was very patient. During lunch afterward our conversation was all about Marcus and how it's hard to find help like him. The house is much cleaner now. Thanks for a great job.
5/06	Jerry Biebuyck Troy	Jason	Jason was very professional and did a good job.
4/06	David Kruczynski Sterling Hts.	Paul	Paul was excellent! Great job, thoroughly explained. Fantastic employee. Thank you.
3/06	Susan McHann Troy	Mike, Matt	Your guys did a great job. Best customer service I've ever had. Explained everything while walking around the house. More than helpful. Will definitely recommend you to family. They showed me pictures and explained the process. Wonderful!
3/06	Mr. and Mrs. Glenn Maskell Shelby Twp.	Paul, Chris	Paul and Chris did a really great job. They were very knowledgeable and helpful. Both were very nice and personable. They were thorough and my ducts look WONDERFUL! Thank you.
1/06	Sally Wisecarver Livonia	Mike	A gentleman named Mike cleaned our ducts on 1/17 and did a great job. He explained what he was going to do and what to expect. He was very courteous and patient. Now the house seems much cleaner and the air is fresher. Thank you for doing such a thorough job.
8/05	Patsy Rotondo Rochester Hills	Mike, Rocco	Although I had been skeptical prior to duct cleaning, I was very impressed with the technicians and the job they did.
7/05	Virginia Kukla Clinton Twp	Paul, Cody (and Janine in the office)	I can't say enough on how very efficient, gracious, wonderful and professional Paul and Cody were. I liked how they introduced themselves and I felt they were trustworthy, honest and polite. I liked the clean uniforms and I loved the camera! And Janine in the office was so efficient, organized and polite. She is a darling and a sweetheart.
7/05	Mrs. Rettof W. Bloomfield	Dan	Dan is a woderful technician, extremely professional and polite, very knowledgeable. I felt confident he would do a good job and I wasn't disappointed.
7/05	Mr. & Mrs. Randy Allison Orchard Lake,	Dave, Cody	Technicians were wonderful and did a great job. We will recommend Safety King to everyone, and you are welcome to use our name as a reference.